Transitioning From RN to NP

Posted on August 31, 2020 by Zach Kohlmeier

Change is something you’ve learned to work well with as a registered nurse (RN). However, transitioning to a new role as nurse practitioner (NP) is a change big enough to challenge even the most seasoned nursing professionals. Below are some insider tips that will help you better prepare for and breeze through your transformation from RN to NP.

How to Prepare for the RN to NP Transition

From new obligations to a new professional network, so many aspects of your professional life are going to change on your journey to becoming an NP. To prepare ahead of time, take a look at some of the tasks you’ll be taking on:

Working within the scope of what patients can afford and what their insurance will cover
Diagnosing illnesses, creating treatment plans, educating patients
Delegating responsibilities to other employees
Creating a brand-new network of peers and growing your connections

How to Step Into Your New Career

Just like your first weeks and months as an RN, the beginning of your career as an NP will not be without challenges. If you’re feeling nervous, overwhelmed, or a little lost at any point in your transition, refer to the following tips:

Overcome the fear of asking questions. Patient health and safety always comes first, so don’t be afraid to speak up if you have any hesitancy or confusion about a particular task or topic.
Keep a record of the answers you receive when you do ask for advice. This will help you avoid needing to ask the same questions twice.
Find a mentor. While you shouldn’t be afraid to ask your coworkers and fellow NPs about patient-related inquiries, having a go-to mentor can be helpful for your deeper career questions.
Listen to podcasts. If you’re struggling to keep up with medical literature, podcasts are a go-to source of information that you can absorb while on the go.

How to Find the Right Healthcare Job Opportunities for You

Whether you’re currently transitioning from RN to NP or are thinking about making a major change in your career, the healthcare recruiters at HealthCare Support are here to assist you every step of the way. We’ll alert you with job opportunities that match your goals and keep you updated throughout the application and hiring process. To learn more on how we find jobs and help healthcare professionals like you find success, contact HealthCare Support today at 407-478-0332.

The Ins & Outs of a Medical Office Assistant

Posted on August 5, 2020 by Zach Kohlmeier

What Does a Medical Office Assistant Do?

Regardless of location, size, or specialty, every medical office needs a medical office assistant — and most often, they need more than just one. Despite the already large and consistently growing need for medical office assistants, there’s still some confusion about what these professionals do on a day-to-day basis. Let’s take a closer look at the everyday role of a medical office assistant.

What Is a Medical Office Assistant?

The first person to greet a patient when they enter a medical facility, such as a clinic or private practice, is almost always a medical office assistant. Sometimes referred to as medical office specialists, medical administrative assistants, or patient coordinators, medical office assistants essentially perform the tasks needed to keep a healthcare center functioning effectively. Helping to deliver the best healthcare experience possible, these professionals may handle everything from administrative assignments to clinical ones.

What Does It Take to Become One?

Multitasking abilities, strong organizational skills, exceptional communication, and attention to detail are all essential to a succeeding as a medical office assistant. These professionals must be up to date on the latest record-keeping technologies and able to quickly and accurately input information. While many locations only require medical office assistants to have earned a high-school diploma, certain facilities may require them to obtain CMAA certifications or RMA registrations.

What Are Their Day-to-Day Responsibilities?

Medical office assistants wear multiple hats. While their responsibilities will vary depending on which type of medical center they work at, there are some job functions that remain the same just about everywhere.

Once a patient arrives, for example, medical office assistants may help by:

Helping them check in
Taking vitals
Measuring height and weight
Recording contact details and medical history information
Escorting them to the examination room

In between assisting patients, medical office assistants perform a range of tasks, such as:

Cleaning and sanitizing equipment
Cleaning and sanitizing examination areas
Scanning files and transcribing records
Scheduling appointments
Billing patients and accepting payments
Receiving and sorting inventory, mail, etc.
Responding to emails

Starting Your Career as a Medical Office Assistant

The role played by medical office assistants is critical to healthcare facilities small and large. If you’re interested in becoming one and connecting to the clinics, hospitals, or other medical offices with opportunities that match your professional goals, join the HealthCare Support talent network. Our healthcare recruiters will help you put together a professional resume, find relevant job postings, and ace interviews. To take the next step in your healthcare career, contact HealthCare Support today at 407-478-0332.

4 Tips for Finding and Hiring Top Healthcare Talent

Posted on July 31, 2020 by Zach Kohlmeier

Finding and hiring top healthcare talent is your main priority — and your biggest challenge. Here are four tips to help you overcome healthcare recruiting hurdles and fill every opening at your facility with the right candidates.

Work on Your Job Descriptions

Job descriptions aren’t just a place to list the must-have qualifications you want to see in applicants. If you truly want to appeal to top talent, start looking at these descriptions as an opportunity to make your healthcare facility stand out. On top of detailing the experience, skills, and education a candidate must possess, explain some of the perks they’ll access when working for your medical center, such as:

Insurance benefits
Flexible scheduling
Paid time off
Retirement planning

Find the Right Place to Post Jobs

Pay careful attention to the job boards you use, because the places you post your job openings matter just as much as the effort you put into writing the descriptions for them. Along with the popular job search engines that any company can access, consider posting on websites exclusive to the healthcare industry. This will guarantee that your listings appear in front of even more clinical and non-clinical healthcare professionals.

Nurture Your Company Culture

If your facility struggles with employee attrition, you’ll have a hard time not only finding top talent but also retaining it. To make your medical center stand out to well-qualified applicants, establish and nurture a company culture that they’d want to be a part of. You can start by surveying your current staff, getting an idea of where your facility excels and where it could improve, and implementing actionable changes as soon as possible.

Partner With a Healthcare Recruiter

Finding top healthcare talent is a multi-layer process. Without the time and resources available to put in extra effort every step of the way, your healthcare facility will have a much harder time attracting the best candidates. That’s why more and more medical centers are partnering with healthcare recruiters that know where to find the perfect fit — every time.

At HealthCare Support, we specialize in placing healthcare professionals in both clinical and non-clinical roles across all 50 states. From administrative openings to executive-level positions, our healthcare recruiters quickly and effectively find, screen, and recommend top talent. And once we find the perfect match to fill your position, we continue to monitor their progress and offer continual support. To learn more about our search process, contact HealthCare Support today at 407-478-0332.

Finding Your Career with a Healthcare Recruiter

Posted on August 7, 2019 by Zach Kohlmeier

If you’re a job-seeking medical professional, you know the struggles of sending out applications. Because, no matter how familiar you are with finding the right opportunities, tailoring your resume, and waiting to hear back, you might still struggle to get your foot in the door.

Fortunately, there are professionals who dedicate their careers to helping others find theirs. Healthcare recruiters can provide you with professional tools and services to guide you to the right job opportunities. Here’s a closer look at how they can help you take the next steps in your career.

Save Time and Money

Stop spending hours searching through job openings and let a professional recruiter find the best ones for you. A healthcare recruiter matches you with the positions that fit technically and personally, which allows you to focus on perfecting interview skills and researching employers. You’ll also receive instant alerts when employers post relevant job listings.

And, the outstanding services and resources provided by recruitment agencies typically come at no cost to the applicants. So, there are no membership fees, additional expenses for specific resources, or extra costs to help you find the right job.

Find Your Best Advocate

Healthcare recruiters don’t only work with job-seeking candidates; they also work with actual employers. Recruiters partner with employers to match them with candidates that fit into their culture and meet their specific professional requirements.

If your resume fits a job posting provided by one of your recruiter’s partners, they’ll be your biggest champion in recommending you for the position and fully preparing you for an interview.

Develop a Mentorship

Before every interview, a professional recruiter coaches you on how to handle the conversation. The recruiter asks practical questions that could appear in your interview, and you’ll receive guidance on how to best answer each one.

Once you start working in the right position, you can still count on your recruitment agency for support throughout the hiring and employment process. Whether you need help preparing for your first day on the job or want some feedback down the line, the right agency is always on call.

Join Our Talent Network

Recruiting agencies want you to succeed as a candidate, because it’s what grows their business. Placing the wrong candidate in the wrong position reflects poorly on recruiters, so they strive to put you in the perfect position that matches your skills, qualifications, and goals.

At HealthCare Support, we strive to help our candidates make the biggest and best steps in their careers. And our recruiting professionals are available with additional advice and encouragement long after you’ve settled into the right position. To join our talent network or speak with one of our healthcare recruiters, call us today at 407-478-0332.

“Dos and Don’ts” While Interacting with Patients

Posted on March 6, 2019 by erick.merced

For those in the healthcare industry, interacting with patients is likely a key part of what you do every day. Though some like nurses and general practitioners see more of the patient than surgeons or anesthesiologists, anyone involved with healthcare needs to have the interpersonal skills to relate to their patients. After all, the whole purpose of healthcare is to administer to the sick and injured, and the relational aspect is no small piece of that. Here are some things to do, and not to do, every time you meet with a patient.

Things to Do

Encourage the patient to speak – This will help them feel valued and involved. A patient isn’t merely a broken machine to be set right, but a human being requiring care.
Listen carefully – Listening when a patient talks shows that you genuinely are interested in what they are saying, and you might actually learn something important for their treatment.
Answer the question the patient asks – Don’t immediately disregard uninformed questions, but answer as best you can and then explain how you see things. This will make it feel more like a conversation and less like a lecture.

Things Not to Do

Use jargon – In all likelihood, your patient probably didn’t go to medical school, so drop terminology which would be meaningless to them. An oversimplified understanding is better than not understanding at all for a patient.
Steamroll a conversation – Don’t just show up, lecture the patient, and leave before they had time to process anything you said. This is a great way to ensure that your patient will leave confused and dissatisfied with you as their caregiver.
Include unnecessary information – Another way to cause confusion is to explain too much or answer questions they didn’t ask. Be as clear and concise as possible. Otherwise your patient might forget key things you said in the stream of over-information.
Make assumptions about the patient – When a patient begins telling you something about their feelings or symptoms, don’t cut them off before they finish because you think you know what is wrong. This is a great way to alienate your patient and you might even jump to the wrong conclusion.

Find Your Next Healthcare Job

HealthCare Support can help talented, passionate healthcare professionals find the perfect long-term or short-term job. Our professional network is vast, and our dedicated team can help place you in the ideal situation for your career. To learn more about our open jobs and services, please give us a call at 407-478-0332.

Writing a Resume the Right Way

Posted on December 13, 2018 by Zach Kohlmeier

It’s time. You’ve put this off for months now and it’s constantly nagging you in the back of your mind. It’s time to update your resume. Resume work is one of the most tedious tasks because there are so many wrong ways to do it and contradicting tips across the internet. There’s also the common rule that resumes should be one page long, whether you’re struggling to fill it or your experience is overflowing, don’t let this trip you up. We’re here to make resume writing a skill all can succeed at!

So, what should be put on it and what should not?

A resume is composed of four main sections:

Contact Information
Skills/Professional Summary
Experience
Education

The way it is organized should be based on how you want to format your resume and how you want to prioritize your information.

Contact Information

The important contact information you must include on your resume:

Your name
Current email address
Current phone number

Adding your mailing address to your resume is optional, but certainly makes it easier for recruiters to make sure they are contacting you only for positions that are near you. Remember that if any of your contact information changes you should update your LinkedIn and any other locations your resume is housed.

Skills/Professional Summary

Consider this a snapshot of your experience and the part that will capture the reader’s attention and determine whether or not they’ll continue reading your resume. The ‘Skills’ or ‘Professional Summary’ section is a list compiled of your best skills and is most commonly shown using bullet points.

You might list something like:

5+ years medical front office experience
Sufficient in Microsoft Suite, specific scheduling software, etc.
Ability to answer multi-line phone with 100 inbound calls per day while operating check-in window

Experience

This section will take up a good chunk of the space, but keep in mind that not every job will go on it. You only want the jobs you’ve had in the past 10 years or the most relevant ones. Also, make sure there are no gaps in your job history.

You want to have your most recent job at the top of your ‘Experience’ list and then have your jobs listed in reverse-chronological order. When labeling your experiences, you should have a maximum of five bullet points under each job.

Here’s a tip! If you are applying for a job, go off the advertised job description and elaborate your experience for that skill on your resume. When you get the chance, use numbers to quantify your experience.

Education

The ‘Education’ section should list the schools you attended and the degrees you’ve earned. Just like in your ‘Experience’ section, this should be in reverse-chronological order. If you’ve graduated from schools higher than high school, leave your high school off.

Add your major and what you studied or concentrated in. Along with your studies, fill in any awards or honors you received whether it’s Valedictorian or Honor’s Society. If you don’t think your GPA is good enough, don’t put it. And, if you’re not a student, don’t put it at all. Also, make sure to put the month and year you graduated.

Now that we know what to put in your resume, let’s go over some things that absolutely shouldn’t be on your resume.

Anything personal such as your height, weight, social security number, marital status, your religious beliefs, or your sex.
Don’t be that person who has the word “Resume” written at the top of it. The employer will know 100% that it is, indeed, a resume.
Leave your photographs out of it. Selfies cropped to remove friends from the picture and even some professional head shots can be a laughing stock. And due to Equal Employment Opportunity legislation, an employer would never ask for this.
Grammar and Spelling Errors!!! Make sure you double, triple check that you have no errors on your resume.

At HealthCare Support, our recruiters are resume writing experts. In fact, one of our recruiters average at least 20 resumes a week. If you feel stuck and need a hand, we are here to help you display your skills to the best of your ability and land your dream job!