Tag Archives: job description

The Ins & Outs of a Medical Office Assistant

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What Does a Medical Office Assistant Do?

Regardless of location, size, or specialty, every medical office needs a medical office assistant — and most often, they need more than just one. Despite the already large and consistently growing need for medical office assistants, there’s still some confusion about what these professionals do on a day-to-day basis. Let’s take a closer look at the everyday role of a medical office assistant.

 

What Is a Medical Office Assistant?

The first person to greet a patient when they enter a medical facility, such as a clinic or private practice, is almost always a medical office assistant. Sometimes referred to as medical office specialists, medical administrative assistants, or patient coordinators, medical office assistants essentially perform the tasks needed to keep a healthcare center functioning effectively. Helping to deliver the best healthcare experience possible, these professionals may handle everything from administrative assignments to clinical ones.

 

What Does It Take to Become One?

Multitasking abilities, strong organizational skills, exceptional communication, and attention to detail are all essential to a succeeding as a medical office assistant. These professionals must be up to date on the latest record-keeping technologies and able to quickly and accurately input information. While many locations only require medical office assistants to have earned a high-school diploma, certain facilities may require them to obtain CMAA certifications or RMA registrations.

What Are Their Day-to-Day Responsibilities?

Medical office assistants wear multiple hats. While their responsibilities will vary depending on which type of medical center they work at, there are some job functions that remain the same just about everywhere.

 

Once a patient arrives, for example, medical office assistants may help by:

  • Helping them check in
  • Taking vitals
  • Measuring height and weight
  • Recording contact details and medical history information
  • Escorting them to the examination room

 

In between assisting patients, medical office assistants perform a range of tasks, such as:

  • Cleaning and sanitizing equipment
  • Cleaning and sanitizing examination areas
  • Scanning files and transcribing records
  • Scheduling appointments
  • Billing patients and accepting payments
  • Receiving and sorting inventory, mail, etc.
  • Responding to emails

 

Starting Your Career as a Medical Office Assistant

The role played by medical office assistants is critical to healthcare facilities small and large. If you’re interested in becoming one and connecting to the clinics, hospitals, or other medical offices with opportunities that match your professional goals, join the HealthCare Support talent network. Our healthcare recruiters will help you put together a professional resume, find relevant job postings, and ace interviews. To take the next step in your healthcare career, contact HealthCare Support today at 407-478-0332.

 

4 Tips for Finding and Hiring Top Healthcare Talent

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Finding and hiring top healthcare talent is your main priority — and your biggest challenge. Here are four tips to help you overcome healthcare recruiting hurdles and fill every opening at your facility with the right candidates.

Work on Your Job Descriptions

Job descriptions aren’t just a place to list the must-have qualifications you want to see in applicants. If you truly want to appeal to top talent, start looking at these descriptions as an opportunity to make your healthcare facility stand out. On top of detailing the experience, skills, and education a candidate must possess, explain some of the perks they’ll access when working for your medical center, such as:

  • Insurance benefits
  • Flexible scheduling
  • Paid time off
  • Retirement planning

Find the Right Place to Post Jobs

Pay careful attention to the job boards you use, because the places you post your job openings matter just as much as the effort you put into writing the descriptions for them. Along with the popular job search engines that any company can access, consider posting on websites exclusive to the healthcare industry. This will guarantee that your listings appear in front of even more clinical and non-clinical healthcare professionals.

Nurture Your Company Culture

If your facility struggles with employee attrition, you’ll have a hard time not only finding top talent but also retaining it. To make your medical center stand out to well-qualified applicants, establish and nurture a company culture that they’d want to be a part of. You can start by surveying your current staff, getting an idea of where your facility excels and where it could improve, and implementing actionable changes as soon as possible.

Partner With a Healthcare Recruiter

Finding top healthcare talent is a multi-layer process. Without the time and resources available to put in extra effort every step of the way, your healthcare facility will have a much harder time attracting the best candidates. That’s why more and more medical centers are partnering with healthcare recruiters that know where to find the perfect fit — every time.

At HealthCare Support, we specialize in placing healthcare professionals in both clinical and non-clinical roles across all 50 states. From administrative openings to executive-level positions, our healthcare recruiters quickly and effectively find, screen, and recommend top talent. And once we find the perfect match to fill your position, we continue to monitor their progress and offer continual support. To learn more about our search process, contact HealthCare Support today at 407-478-0332.