FAQs: W-2 Q’s
W-2 Information
I sent an email earlier today, but didn’t receive a response yet. How long do I have to wait, to send a follow up email?
Generally, all emails are answered within 24 hours of receipt. However, during high volume periods, the emails will be answered within 48-72 hours of receipt.
I am no longer employed with you, do I still have access to Paycor?
Yes, you still have access. As long as you registered within 1 year of your end date, you will have access to view and print any documents (including your W-2, when available).
When will W-2s be available?
W2s will be mailed out by January 31st.
How can I get an electronic copy of my W-2?
By January 31st, W-2s will be available online by going to www.paycor.com. If you are not registered with Paycor, you can do so by clicking the ‘Register Here’ link at the bottom of the sign in box. The access code is 82236 and follow the prompts.
Trouble registering? Send an email to support.
- HealthCare Support Employees: support@healthcaresupport.com
- HCS Healthcare Employees: hcspayroll@hcshealthcare.com
It’s after February 22nd, where is my W-2?
Send us an email. Include your full name (at the time of hire), date of birth, and last 4 of your Social Security number and the support team will be able to assist you further.
- HealthCare Support Employees- hssW2@healthcaresupport.com
- HCS Healthcare Employees w2help@hcshealthcare.com
I don’t remember my username and/or password to Paycor, what do I do now?
Send us an email along with your full name (at the time of hire), date of birth, and last 4 of your Social Security number and the support team will be able to assist you further.
- HealthCare Support Employees- support@healthcaresupport.com
- HCS Healthcare Employees- hcspayroll@hcshealthcare.com
I need to change the address on my W-2, how do I do that?
Send us an email along with your full name (at the time of hire), date of birth, and last 4 of your Social Security number and the support team will be able to assist you further.
- HealthCare Support Employees- hssW2@healthcaresupport.com
- HCS Healthcare Employees w2help@hcshealthcare.com
I contacted Paycor and they will not help me with my questions/issues, who do I contact?
Send us an email. Include your full name (at the time of hire), date of birth, and last 4 of your Social Security number.
- HealthCare Support Employees:
- For W-2 assistance, contact us at hssW2@healthcaresupport.com
- For payroll assistance, contact us at support@healthcaresupport.com
- HCS Healthcare Employees:
- For W2 assistance, contact us at w2help@hcshealthcare.com
- For payroll assistance, contact us at hcspayroll@hcshealthcare.com