Registered Dietitians evaluate the health of their clients, and based on those findings, advise clients and patients which foods they need to eat, and which ones to avoid in order to improve their health. Registered Dietitians generally work in hospitals, long-term care facilities, clinics, and private practices, providing medical nutrition therapy to patients and residents. They create nutritional programs based on the specific needs of their clients, and encourage a healthy lifestyle. Dietitians also may further specialize in helping patients with specific ailments such as diabetes or kidney disease.

Job Duties

• Assesses the health needs of the patient or client
• Gives counsel on nutritional issues and healthy dieting habits to patients
• Create meal plans that take the client’s needs into account, as well as cost
• Evaluate the effectiveness of meal plans and make changes as needed
• Promote positive nutritional habits by spreading knowledge of diet, nutrition, and the effects that eating properly has on disease prevention
• Stay current with the latest scientific nutritional research
• Keep detailed records documenting each patient’s progress

Education and Skills

• Generally, Registered Dietitians are required to have a bachelor’s degree in dietetics, food and nutrition, clinical nutrition, or a related area.
• A current license in your state of practice, or the Registered Dietitian Nutritionist (RDN) credential
• Strong analytical skills
• Compassion towards others
• Strong organizational skills
• Exceptional interpersonal communication abilities

A billing clerk is responsible for keeping track of, and compiling the balances and amounts owed to various medical providers. The billing clerk uses data provided to them by medical coders, and submits claims to insurance providers prior to billing patients. They also record journal entries, communicate billing adjustments to patients, and perform other clerical duties.

Job Duties and Responsibilities

• Work with insurance providers, healthcare providers, and patients to ensure that all claims are processed accurately
• Submit claims to insurance providers using data provided by medical coders
• Review and appeal denied or unpaid insurance claims
• Verify patient insurance coverage and answer any subsequent billing concerns
• Collect outstanding balances or debts from patients
• Manage receivables and Medicare bad-debt reports

Skills and Qualifications

• High school diploma or GED required, with a Bachelor’s degree in a related field preferred
• At least one year of experience in working with billing and account receivables reports
• Working knowledge of CPT and ICD 9 codes preferred
• Strong verbal and written communication skills
• Ability to multitask, and work in a fast-paced environment
• Strong computer skills and knowledge of office applications

A coder in the healthcare industry is responsible for reviewing, analyzing, and determining that any diagnoses or procedures for a patient are valid and complete.  In order to assist physicians with determining the most appropriate treatment for a patient, the coder assigns diagnostic or procedural codes to the patient’s records. Additionally, the coder will properly complete electronic health records, and ensure correct assignment of ICD-9, HCPCS, CPT, and other codes.

Job Duties and Responsibilities

• Submitting audits to ensure correct billing of any predetermined charges
• Bill service providers based on information received from hospitals for patient care
• Supplies accurate ICD-9 coding for all diagnoses
• Supplies accurate HCPCS and CPT coding for all procedures and services provided
• Trains care providers on updates pertaining to coding and coding information
• Audits medical records to ensure that they comply with all laws
• Ensures that final diagnoses and procedures are valid and complete

Skills and Qualifications

• High School Diploma or other equivalent is required
• Medical Coding Certificate – CPC certification required
• One year of experience with ICD-9-CM, CPT, HCPCS or equivalent codes
• Strong interpersonal skills
• Strong computer use skills
• Exceptional verbal and written communication skills

A Case Manager in the healthcare industry works to ensure quality care for their clients by promoting quality, cost-effective outcomes. Case Managers provide management services to children, families, and caregivers in a number of settings like hospitals, assisted living facilities, home, or school in order to ensure any services given are appropriate for the client’s needs. They work with client’s families to ensure that services and arrangements are appropriate for the needs of everybody involved.

Job Duties

• Develop trust and a positive rapport with clients and their families
• Assist the client or their family with managing emotional distress during trying situations. Use discretion and appropriate judgement when determining a course of action
• Build and maintain relationships both with clients, and with outside care companies
• Use great interpersonal skills to accommodate patients with mental illness or emotional instability
• Manage conflict, promote positive change, and facilitate the growth of all patients being cared for
• Work with patients and their families to develop plans for patient care, taking into consideration the specific needs of the family, and coordinate with outside companies to ensure that proper care is administered

Qualifications and Experience

• A Bachelor’s degree in a field related to case management, such as human services, social work, psychology, or rehabilitation
• Strong working knowledge of mental health theory or emerging promising practices is preferred
• Strong communication and interpersonal skills required
• Ability to manage time effectively, and stay organized
• Excellent multitasking skills, and the ability to manage multiple cases or clients at one time is necessary

We are looking for a skilled and experienced medical biller/collector who can effectively and consistently generate revenue through professional billing practices and proper and ethical collection efforts.

Duties

The medical biller/collector is responsible for preparing and submitting patient bills for both insurance and private pay. You will generally act as an intermediary between our patients and their health insurance carrier. You must maintain a high level of professionalism and adhere to all debt collection rules and regulations.

You will handle billing and collections, claim denials, patient accounts, and various administrative duties. All debt-related matters will be under your purview, and you will communicate regularly with insurance carriers and patients to pursue payments.

Specific job duties include the following:

• Insurance claim preparation and submission
• Billable claim determinations, corrections, and submissions
• Account processing
• Information analysis
• Authorization and diagnosis code verification
• Batch preparation for posting
• Prepare and run reports
• Oversee patient accounts
• Appeal claim denials
• Answer patient questions and advise them on their insurance coverage and benefits
• Establish repayment plans and arrangements with delinquent patients
• Contact insurance billing departments to address and correct billing errors and omissions

Requirements

The right candidate should possess the following skills and qualifications.

• Medical terminology
• Legal compliance
• Documentation skills
• Accounts receivable and payable skills
• Experience with medical billing software
• EOB knowledge
• Knowledge of multiple insurance plans, including Medicare
• Organization and attention to detail
• Excellent phone skills
• Exceptional negotiation skills
• Ability to work in a high-pressure environment
• High school diploma/GED
• College degree is preferred
• Prior medical billing and collection experience is required

If you believe you are right for this job, or have any further inqueries, please contact us at 407-478-0332.

A Medical Records Clerk works under immediate supervision and maintains patient files and statistics, responds to requests for medical records, and performs clerical duties. The right candidate will be a highly motivated person with an eye for details and the ability to get the job done with minimal errors.

Job Duties

Some various job duties that will be required of a Medical Records Clerk can include:

• Maintaining patient files and retrieving files for scheduled appointments
• Responding to requests for medical records and processing letters and reports
• Retrieving patient schedules from computer system, distributing lab reports to physicians, and materials to other departments.
• Photocopying records and documents for billing or legal services, sending and receiving information via fax machine, and answering phone calls.
• Keeping supervisor informed of problems or issues monitoring supplies needed

Education and Experience

• High school diploma or equivalent, with no experience required
• Three months of medical office experience preferred
• Knowledge of modern office equipment
• Interpersonal and human relations skills
• Organizational skills and telephone etiquette skills
• Ability to maintain records and files
• Ability to operate personal computer
• Ability to maintain confidentiality
• Ability to exert physical effort maintaining and distributing files

If this sounds like the perfect job for you, don’t hesitate. For any questions about this position, or if you would like to set up an interview, call us today at 407-478-0332.

Are you an organized people person who enjoys being the face of the company you work for? Our busy medical practice is looking for a dedicated professional to work the front office. We need a candidate who is friendly, personable, efficient, and reliable.

Typical Duties

You will greet and welcome patients and visitors in person and on the phone. Prompt, friendly service and client satisfaction are paramount. Your clerical duties may include appointment scheduling, patient account maintenance, collecting payments and insurance, filing, record keeping, and various other administrative support tasks as required.

The right candidate is sensitive to the varied needs of our patients and anticipates potential issues and challenges posed by a healthcare environment. You must also communicate well with our medical staff and keep us apprised of changes in patient schedules, circumstances, and any unique needs and requests.

It is essential to protect patient rights and confidentiality at all times and to follow strict policies and procedures related to patient care. You must have or obtain CPR certification within the first 90 days of employment.

Required Skills and Qualifications

A successful candidate should possess the following attributes and qualifications.

• Good telephone skills
• Excellent customer service skills
• Attention-to-detail
• Ability to multi-task
• Effective time management
• Computer knowledge to utilize programs, such as appointment scheduling software, MS Office, Excel, email, etc.
• Data entry skills
• Basic accounting skills
• High School Diploma/GED
• Prior medical office experience is preferred

If you think this job is the right fit for you, please contact us today at 407-478-0332.

A Non-Clinical Appointment Scheduler is assigned the task of filling open appointments in various facilities. The position may require you to work long hours or overnight shifts. Some on-call hours may also be required when other schedulers are out sick or on vacation.

In addition to managing the needs of the clients, filling appointment schedules and finding other consumers and clients to fill last-minute openings, a non-clinical appointment scheduler must be:

• Consistently on time for his/her shift
• Knowledgeable regarding scheduling software and be able to read scheduling charts
• Have excellent self-discipline
• Comfortable talking on the phone and able to persuade others to schedule an appointment with the businesses
• Know his/her way around office equipment
• Able to communicate with superiors in a timely fashion regarding any scheduling hiccups, cancellations, changes in appointments (e.g., customer/client has moved appointment up or back for “x” reasons), etc.
• Comfortable making cold calls to customers and/or clients at odd hours of the day.

An office administration degree is preferred, but comparable work experience may also be considered depending on the business and their needs. At least three to five years of experience in a similar position is also preferred, and in lieu of an administrative degree, more years’ experience is necessary.

Everyone who fits the job description and requirements is encouraged to apply. The employer is an equal opportunity company seeking to extend opportunities to those in need of a satisfying career. Benefits and salary are comparable to other positions in the local area.

A non-clinical billing clerk deals with accounts receivable from non-patients. Non-patients can include vendors who supply equipment and materials to the facility, food distributors who supply the cafeteria and contractors and agencies who provide temporary staff to the clinic.

In this position, you will:

1. Prepare and review bills for vendors and other non-patient sources.
2. Invoice accounts receivables from non-patient sources on a timely basis.
3. Follow up on past-due accounts from non-patient sources.
4. Provide information for monthly P&L and accounts receivable reports.
5. Enter and update approved vendor information in the clinic’s accounting database.

Requirements:

• Bachelor’s degree preferred but not required
• In-depth knowledge of the health insurance process
• Background in non-clinical or medical billing
• Basic computer skills and knowledge of Microsoft Office suite
• Ability to communicate effectively with peers and vendors

Although this position doesn’t require direct contact with the public, we still expect all of our office staff to dress and conduct themselves professionally and to practice good telephone and communication etiquette.

A non-clinical accounts payable clerk handles invoices and bill payments to vendors who fall outside of the medical arena, including vendors who supply utilities, food supplies, cleaning supplies, lighting fixtures, parking lot plowing and other such products and services.

To be successful in this position, a non-clinical accounts payable clerk will:

• Review invoices from vendors for accuracy and validity.
• Process payments and write checks for vendor invoices.
• Charge expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
• Follow up on invoices that are expected, but haven’t been received promptly.
• Provide information for monthly P&L and accounts payable reports.
• Disburses petty cash, as needed, by recording the entry and verifying vendor documentation.
• Enter and update approved vendor information in the medical facility’s accounting database.

Qualifications and Education

• At least three years of experience with accounts payable, preferably in the healthcare industry.
• Associates/Bachelors degree in Accounting/Finance preferred.
• Knowledge of accounts payable practices and medical office procedures.
• Knowledge of coding and Group policies on accounts payable.
• Ability to examine documents for accuracy and completeness.
• Ability to work effectively with co-workers as a team member.
• Ability to communicate clearly.
• Additional appropriate education may be substituted for two years of accounts payable experience.

Although this position doesn’t require direct contact with the public, accounts payable clerks are expected to conduct themselves professionally in both their appearance and their behavior, especially when as it relates to telephone and communication etiquette.