Category Archives: Resources For Clients

The Ideal Candidate – What to Look For?

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You have an open position in your company, you put out a detailed job description online and in comes numerous resumes. You pick your top prospects and you’re ready to interview them. Our question is, what do you look for in the ideal candidate? You obviously want someone with the background and experience, but there are other factors that come into play. So, what are some key qualities you look for in an interviewee? Funny you ask, they all start with P’s!

  1. Passion

The ideal candidate has the right experience for the job, but do they have the passion and enthusiasm? There’s a quote that says, “Choose a job you love, and you’ll never have to work a day in your life.” You’ll want to hire someone who is excited about the opportunity and puts a little zest into everything they do.

  1. Personality

When you hire someone, that person should be someone who you think you can get along with. You’ll spend 40 hours a week with each other and it will drive you crazy when the person you’re talking to is spineless. It’s like talking to a wall! Find someone with a sense of humor and good character.

  1. Positivity

No Negative Nancies! It’s hard enough to succumb to the rumors and gossip around the office, but when your coworker bashes other employees, talks trash on other companies, or complains about everything they do, it gets frustrating. Positive employees make for peaceful and fun workplaces. Plus, positivity rubs off on other people!

  1. Player

Being a team player is a key quality to look for in an ideal candidate. There are many situations where people will have to work with others for group projects. Being a team player and teamwork motivates unity in the workplace and promotes workplace synergy.

  1. Potential

Look into the future. Where do you see these candidates in a couple months from now? A couple years? It’s important when hiring a candidate, you look for long term potential. Do you see them impacting the company positively in the next 6 months? You also must ask yourself if they are committed to the company and the position. Look into their past positions and see how long they stayed with their past companies.

When looking for the ideal candidate, there are a lot of things to consider. First impressions make final decisions. So, candidates, just be your best self. And clients, hire someone that brings a lot to the table. Don’t just hire someone for their experience.

Office Homies 101

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You just started your first day at your new job! Congrats! How was it? Did you make lots of friends? What are the people like? Are they friendly or serious? Outgoing or shy? Sorry, I probably sound like your mother, but making new friends at a new company is serious business and it can be tough, especially if you’re a little shy! A simple “Hi, how are you doing?” could start the beginning of a life-long friend. Also, according to a study, making friends at work not only brings you happiness, but it makes you very successful in your career. You are seven times more likely to be engaged in your job when you have friends around the office. So, how do you do it? How do you make friends in a professional setting? There are many factors that come into play with making and maintaining work amigos and there are some serious ground rules to follow:

Do’s

  • Do say hello and ask how they are. In fact, by the end of your first work week, make it your goal to say hi to everyone around you and try to learn names. The more the merrier!
  • People love to talk about themselves. When trying to make new friends, ask about them – where they are from, if they have any siblings, etc. These are easy conversations to have and you might have some things in common.
  • Ask for help if you need it and learn from other people. Eventually, people will feel comfortable approaching you with their own questions, which means they trust you. Trust is a very important component in relationships.
  • Attend your work events. I know. You see your coworkers 40 hours a week and, by the end of the week, all you probably want to do is get away from them, but that won’t help you build relationships. Attend the happy hours or plan a work lunch. Socializing outside the office makes relationships stronger and you also don’t have to worry about anyone eavesdropping into your conversations. Not only are you meeting more people and making more friends, but you’re also widening your network.
  • Do be a positive person. No one wants to surround themselves around negative people who always bash the company, their job, their significant other, or their parents. Keep it fresh, practical, and professional. Besides, positive people want to be surrounded by other positive people and, soon enough, the others will flock to you.

Don’ts

  • The last thing you need while starting a new job is succumbing to all the gossip and rumors. We all have our rough days and need an outlet for all the pent-up frustration, but don’t do it in the office. Save it for when you get home. You never know how complaining or bad mouthing someone will affect your work life down the road.
  • Keep outside problems to yourself. Your coworkers don’t want to hear you go on and on about what your s.o. said to you the other night or how your parents are driving you crazy.
  • Let’s not be one of those people that talk too much and are a huge distraction. Of course, talking is what creates relationships but don’t overdo it to a point where no one is getting any work done. On the contrary, don’t be so quiet and closed off. You won’t be making any friends that way!
  • Don’t burn bridges with any coworker. You never know where they are going to be in the future or if they can be a reference for your dream job. Treat everyone you meet with respect.
  • Don’t feel pressured to accept friend requests or follow other coworkers. It’s okay to want to keep your private life private. Your social media pages are for your social friends, not professional ones.

Remember: they’re your work friends not your social friends. Different rules apply between these two friend groups. By following these easy Do’s and Don’ts, you ought to make some great work friends and, just like you, they do have their own personal life. So, keep it practical, professional, and genuine.

How to Choose Between Two Qualified Candidates

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You have seen tons of applications, you have done countless phone interviews, and have been through many face-to-face interviews, but now you are stuck. There are two very qualified candidates that you just can’t seem to choose between. These two candidates have been side by side throughout the entire recruitment process, so how are you going to choose between these two candidates? Here are a few things to keep in mind if this situation occurs:

  1. For the Long Haul

Which of these candidates do you see fitting well long-term? Look into the future. What candidate do you think will positively impact the company down the road? Look past all the requirements and look at how much potential they have to grow and move up in the company. Also, look at the skills they have that don’t apply to the position, but could still be very useful to the company, such as leadership skills, enthusiasm, or being able to work in a team. There’s also the factor that this process is a two-way street. You might pick one candidate and they may not end up accepting the position. So, go with your gut. It’s usually never wrong.

  1. Coffee Break

Take them out for coffee. Get to know them a little outside the office.  Keep in mind that you’re going to be spending most of your time with them, so which candidate can you see yourself hanging out with or getting along with the rest of the team? While hanging out once may not uncover everything there is to know about the person, it will almost certainly leave you with a clear picture of if you mesh well. If possible, bring some of your coworkers with you and see what they think. Different people catch different things.

  1. Use References

Contact their previous employer for a reference. All it takes is one negative review, or even a sentence, from their previous employer for you to choose one over the other.

  1. Cover All Your Bases… Again

Make sure you have asked their thoughts on salary, the role, growth, etc. one last time. They should have no questions about the expectations for the position. During this final comparison you may uncover that one candidate has a bigger salary in mind or cannot say for certain if they’d accept the position immediately because they are interviewing for others simultaneously.

There are worst things than being torn between two great candidates. Even though the final decision is harder than you expected, the good thing about this situation is you’re going to end up with a good candidate no matter what. If you’re in the opposite position and struggling to find even 1 great candidate for your opening, consider working with a staffing and recruiting firm like ours. We specialize in the placement of healthcare professionals in both clinical and non-clinical roles and have a proprietary database with over 1 million vetted candidates. To start the process with us, submit a job request form here.

Working from Home for Working Parents

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Some parents who work in an office all day think working from home is a dream, especially when they’re struggling to balance work responsibilities and parent responsibilities. But the truth is, working from home with the kids is way harder than it seems. With the constant distraction, it’s tough to get all your tasks done. Don’t get us wrong, working parents are known for their extreme multi-tasking, but when is it too many tasks? If daycare has been out ruled, here are some tips to help you work from home with those little rascals:

  1. Create a Schedule.

    If you think you can get most of your responsibilities done in the early morning when your kids are eating breakfast, during their naptime, or late at night when they are all in bed, let your coworkers know that these are the times you’ll be online. It’s likely your work hours will not be the traditional eight hours. Look for spontaneous work moments. If your child is occupied for a short moment like watching an episode of Paw Patrol, get some work done that you can easily put a pause to in case they need your undivided attention again, like answering emails.

  2. Make sure the children 100% know that you are working.

    Have a talk with them, let them know the situation, and tell them there needs to be minimal disruptions throughout the day. Let them know they are part of the “team” as well and their job is to make sure you stay busy all day.

  3. Give your children incentives.

    Tell them if they’re good until lunchtime, you’ll take them to the park or out for some pizza. You can also give them task incentives. These could be “if you don’t disrupt mommy on this work call, I’ll give you a popsicle.” Then, that popsicle should keep them quiet for a little while longer *winky face*.

  4. Have boundaries

    . If you have a job that requires your undivided attention for long periods of time, create a home office. Let your kids know that when you’re in your “work space” you are not to be disrupted. Not only is your attention on your work, but you also won’t feel that pull to your children.

  5. To-Do lists save lives!

    Okay, not really. But they do help immensely. When you’re doing your work, give your kids a list of fun educational activities to do and if they finish that, give them a to-do list that involve chores (But don’t write “chores” on it or they won’t want to do it!) Some of these jobs could be to clean the playroom or set the table for dinner. This will keep them occupied for a little while.

  6. Entertainment is key.

    If toys and TV just aren’t cutting it, create a “boredom bowl”. In the “boredom bowl”, have fun little things they can do. Some examples are: build a Lego tower as high as you can or draw a self portrait of the family. As they get older, you can tie in some of your work responsibilities into the “boredom bowl”, such as filing.

  7. Ask for help.

    If you are knee deep in work, can’t seem to get anything done, and you’ve run out of options, don’t be ashamed to ask for help. Sometimes it’s necessary to ask a friend, relative, or hire a nanny to get in a couple uninterrupted hours of work done.

Being a parent isn’t easy, especially while you’re working. Equip yourself with the right tools and mindset to succeed and be sure to keep open lines of communication with your employer.

Are you Dreaming of a White (and Worry-Free) Christmas?

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It’s the most wonderful time of the year! People’s cubicles and offices are decorated in all things merry, seasonal candles are being burned, and holiday music is flowing out of speakers. Everyone’s getting antsy and they know it’s almost time to get out of town to be reunited with their families. Some people may have mentally checked out already, these people are part of the Great Christmas “Click Off”. December 16th is the day of the Great Christmas “Click Off”, meaning this day is the point when productivity plummets in the office. Don’t be a part of the “Click Off”, push until the holiday. We even made it easy for you by brainstorming some ways to make sure all your responsibilities are done, and you are worry-free before heading home for holidays!

  • When you know the dates of your vacation, let your manager and coworkers know. Put your hours in early and make sure it’s not around any important deadlines or meetings.
  • There is nothing worse than coming back into the office from a long weekend and having your desk be a mess. Before heading out for the holidays, go through your drawers and organize them. Get some Windex and give your desk a wipe down. If someone needs to find a file in one of your drawers, it will be easy for them to find. Plus, you’ll be all set to grind in the new year!
  • Have two separate to-do lists. One needs to be time-sensitive. These involve things that absolutely must be done before you leave. The other list includes things that aren’t as time sensitive but still need to be done before you go. Also, check your calendar and see if there is anything coming up when you get back from the holidays.
  • Clear your schedule for the last two hours before you leave for the holidays and the first two hours you get back from the holidays. A coworker may have an important, last minute task that you need to attend to or someone might need your undivided attention as soon as you return.
  • Find a coworker to cover for you. Make sure they have everything they need during your time off. Meet with them before you leave and answer any questions they may have. Tell your coworkers and boss this person will be filling in for you while you’re gone. Lastly, bring them back a little something for all they’ve done!
  • People who are out of the office might want to put an automatic email responder. You should include how long you are going to be away from your email for, when and if you’ll ever be checking into your email, and who to contact in case of an emergency. Even add a touch of holiday to them, if you’d like.

Some good examples:

For the Grinches –

Hello,

Thank you for reaching out. Unfortunately, I will be out of the office from December 21st to January 3rd for the holidays. I will be checking my email sporadically throughout the week. If this is an emergency, please contact John Doe at johndoe@company.com.

Wishing you a happy holiday.

Sincerely,

[Your name]

 

For the people with some holiday cheer –

Happy Holidays,

Thanks for your email! You caught me on my holiday vacation in Colorado! I will be out of the office, away in a cabin, with little to no service, making snowmen from December 19th to January 5th. If there is an emergency, contact Bob at bob@company.com. Until then, I’ll see you all in 2019.

Have a Merry Christmas and a Happy New Year,

[Your Name]

 

For Buddy the Elves’ –

Ho-Ho-Hello there,

It’s my favorite time of the year! That means I’m at the north pole, helping Santa pack up the last of the gifts! I’ll be up here in the land of the holly and jolly until January 2nd. In the meantime, if you have an emergency you can contact John at john@company.com. I’ll try to check my emails every time Santa gives us a break, most likely every couple of days!

Until then, I hope your stuffing your face with Christmas cookies, making snowmen, and decorating your tree with tons of Christmas Spirit! – Oh, Santa’s looking for me, I got to go finish these dang wooden horses!

Merry Christmas to all and to all a good night,

Santa’s little helper [Your Name]

Make sure you’re enjoying yourself over the holidays, you deserve it. Recharge and be ready to come back fresh for the new year! And, if you want some more career advice, subscribe to our blog here !

9 Ways to Foster a Positive Environment in the Office

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These days, most of our time is spent in the office, working our tails off, constantly being surrounded by the same people. It’s the same thing every day of the week and it’s hard not to get caught when there is a negative vibe going around. So, how do you establish a positive work environment? It’s simple. Encourage your employees to have positive attitudes. How do we do that? Here are a couple examples:

  1. Make your employees feel appreciated. Constantly.

I can’t begin to express how important this is. The best feeling you can achieve is feeling good about the work you have done. You’re doing so much, and some might not realize just how much blood, sweat, and tears you are actually putting in to your projects. Let your employees know all their hard work isn’t going unnoticed.

I appreciate you doing this…

I am really impressed by…

You are doing a great job doing…

I admire the way you…

The team wouldn’t have been so successful if you didn’t…

Thank you so much for doing this…

Something so little as a small compliment can do a 180 on someone’s attitude.

  1. Flexibility

Most of your employees have families. Some need to be home by a certain time to pick up their kids from school. Others need to schedule doctor’s appointments but they are almost impossible to get because of our work schedules. Offer your employees some flexibility in their work hours. Give them the chance to work remotely, even if it’s just for a little bit at the end of the day when all their kids are in bed. Allow them a little freedom to choose their own schedules and in return you will have less stressed-out employees.

  1. Random Acts of Kindness

Do something simple and sweet for one of your employees. Catch them off guard with some sincerity. Bring them a sweet treat from a bakery, a nice-smelling candle from a store, or write a positive, motivational quote for them and place it on their desk while they are at lunch. You never know the mood some people could be in and you don’t know what they are going through so sweeten up their day with a random act of kindness.

  1. Now, Walk it Out, Walk it Out, Walk it Out

Get with some employees and go for a little walk around the building or to the cafeteria. This is a great way to learn more about your employee’s lives outside of work. Also, walking improves your mood, increases your heart rate, and burns calories. I can’t think of a better way to burn calories than to walk around the building while gossiping about the latest Kardashian scandal!

  1. “Fun it Up”

Allow your employees to fun it up a bit with their cubicles, offices, and outfits. Have “Costume Tuesdays”, “Casual Fridays”, or “Workout Wednesdays”. Is it the holidays? Give your employees a chance to dress up their cubes in all things Christmas. Someone’s birthday? Decorate their office by sprinkling confetti on their desks, blowing up balloons, or creating a cute poster for them. Have music playing throughout the office with the latest hits. Get creative with it, everyone loves having fun!

  1. Don’t you Dare Micro Manage

No employee likes to be constantly looked over their shoulder by someone, especially their boss. Give your employees space to do their work and allow them to have the freedom to do their own thing. Macro managing will build trust and honesty throughout the company by giving them the satisfaction that they are bettering the company on their own.

  1. Company Incentives, YAY

Your employees will work harder if there is something in it for them as well as the company. If your sales team meets a goal, treat them to lunch or a round of drinks after work. Have company weekend trips for people who break records. Motivate your employees by giving them something for all their hard work.

  1. Exude Happiness

This one’s easy. It doesn’t take much. It’s easy to turn around someone’s day. They could be having the worst day of their life and need a sign of something good. This could be giving them a smile, asking how they are and listening to what they are saying, holding the door open for them, or cracking a joke and making them laugh. Show happiness everywhere you go, after all, your employees are human beings too.

  1. R-E-S-P-E-C-T *cue our girl, Aretha*

Back in kindergarten we learned one very important rule that is forever engraved in our brains. Treat others the way you want to be treated. Take this one to the grave and I promise you’ll have a more positive attitude because of it.

Here at HealthCare Support we encourage our employers to have positive attitudes day in and day out. It’s part of the reason our employees love coming to work. We have employees celebrating 5, 10, and 15-year anniversaries. It also plays a big factor in our ratings on Google, Glassdoor, and Facebook.

If you’re looking to partner with a positive team of staffing professionals, look no further than HealthCare Support.

This HEDIS Season

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HEDIS season is upon us and what better way to get a HEDIS position than teaming up with our recruiters here at HealthCare Support! At HealthCare Support, you’ll work with one recruiter and they will have up to ten positions to submit your resume to.  We have positions on the Pursuit Teams, Abstractors Teams, Research Teams, and Over Read Teams.

To apply for a HEDIS position, go to hcs23.wsoa.biz and click the ‘Job Openings’ in the ‘I want to work’ section. Type in HEDIS in the search bar and apply! Make sure you read the description carefully and answer calls from numbers you may not recognize. Please note: when you are applying for a remote position, you MUST be in the state where HEDIS position is based in.

HealthCare Support starts looking to hire for a HEDIS position around October and these positions usually go from January to May. Some candidates may get the chance to be rolled over into other positions during the summer once HEDIS season is over. To maximize your chances of employment this season, be sure to connect with our recruiters on LinkedIn and respond to emails and voicemails in a timely manner.

We’d love to answer any questions you have about HEDIS Season! You can reach any recruiter from HealthCare Support at 407-478-0332.

Avoiding Staff Shortages During Flu Season

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It happens every year: flu season comes around and businesses in all industries see more employees calling out sick than any other time of the year. The healthcare industry is no exception, and the problem is two-fold. Healthcare workers get sick and have to miss work, but there is an influx of patients due to the flu, so the demand is higher than usual on staff that is often shorthanded.

There’s no foolproof method to making sure your staff doesn’t get sick, but you can prepare for the inevitable.

Cross-training staff to do different jobs as required is helpful, but it isn’t always enough to bridge the gap during a severe flu season. For that, contract staffing is becoming a more popular option in many places.

Contract employees work an assignment with a designated number of hours, often 520 hours or about 3 months and that translates to the practice of healthcare facilities keeping temporary or stand-in staff on hand for certain situations to ensure that quality of care is maintained.

Contract staffing doesn’t just include low-level employees either. The practice has evolved to include pharmacists, nurses, and many other positions which can be an invaluable asset to avoid shortages during the flu season.

Many contract staffing solutions are available on short notice, but it is always best to plan ahead with a partnership that can provide the exact type of staffing your facility will need once flu season is in full effect.

Incorporating contract staffing into your flu season preparedness plan not only ensures that your facility is up to the task of handling the influx of sick patients, but they also provide a solution when employees are absent for births, serious health conditions and many other absences that fall under FMLA.

HealthCare Support is focused on providing our partners and colleagues with exceptional service while exceeding their expectations. For more information on the recruiting and hiring services we offer, please contact us today by calling 1-407-478-0332.

How to Achieve that Work-Life Balance

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These days, a work-life balance can be pretty much impossible. It’s especially hard when you’re not really “logged off” and calls, texts, and emails come straight to your cell phone well after 5 PM. We know that people are exhausted when they come home from work and we know people need to take care of themselves. There are other factors that come in to play when talking about a work-life balance, such as, having to entertain your kids, relaxing, or socializing with your friends. These things help us obtain a healthy lifestyle. So how do you accomplish a healthy work-life balance?

  1. Exercise

There’s a lot of things we make time for, including eating, sleeping, and scrolling aimlessly through social media. But, shouldn’t we also make time for exercising or meditating? Working out for at least 30 minutes a day has some major health benefits that will impact you at work. Working out boosts your energy and it also makes it easier for you to fall asleep at night. It reduces stress and is healthy for your heart, brain, and your overall happiness. Most offices have gyms onsite or offer a discount for gyms that are close by; make sure you’re taking advantage of this.

  1. Unimportant people and activities

We all know that it’s easy to get sucked into surfing your social media pages or watching funny videos on your phone, but you should be using this time for other important things. Make a list. Write down important people you should be connecting with or important things you should be doing every day. These things can range depending on the type of person you are, but writing a list ensures you get this stuff done every day. Whether it’s calling your mother, cleaning your surroundings, prepping lunch boxes for the next day, or even a little time for yourself to read a book, you need to put aside what is wasting your time and what is necessary for you to do.

  1. Turn it off

When you are done for the day, turn off your work notifications. You don’t want to get sucked into replying when this time is supposed to be yours. In fact, put your phone and computer fully away so you have time for your family, friends, a book, or even that Netflix series you want to catch up on.

  1. One word: No.

Are you the type of person who, when asked a favor, says “yes”? Well, we’re here to tell you it’s alright to say no. Taking time for yourself over others isn’t selfish because if you don’t do it for yourself, who’s going to?

  1. Prioritize and structure at work

It’s important to make sure all your urgent tasks are getting done first. Determine what work is most important and then structure your day around them. Tell yourself you’ll do activity 1, 2, and 3 and then reward yourself with a walk around the building for 10 minutes. Breaks are important too! Take more personal moments for yourself to daydream or compliment the weather.

  1. Company holidays

When work holidays are coming around, use this time to recharge yourself. Relax. We often end up “spring cleaning” or hitting our to-do lists but you also need some down time. You want to be in the right mindset before you go back to work. Take a day trip to the beach or the city to take your mind off work and give yourself some personal time to reflect on your life.

Let us help you find the perfect job. We have positions with hundreds of companies across the nation. Visit our website to see our current openings, or join our Talent Network to stay connected with future opportunities that match your interests.