Case Manager
The case manager acts as a liaison between patients, payers, and the healthcare team to support the revenue cycle and help close the gap between a healthcare’s finance and clinical departments.
Job Duties and Responsibilities
- Develops, plans, organizes, and implements business strategies
- Bills customers and processes payments
- Works to minimize debt and improve cash flow
- Manages overall health of the company’s receivables
- Oversees all operations with a focus on billing department functions
- Tracks and monitors key performance metrics and targets
- Initiates processes to provide regular communication with team members
- Interviews, selects, hires, and trains team members
Education and Qualifications
- HS Diploma or GED
- Bachelor’s degree in healthcare administration
- 5+ years of revenue cycle experience
- 3+ years of supervisory or management level experience
- Strong knowledge of insurance companies
- Some experience with DME billing
- Knowledge of cash receipts, reconciliation, and remittance posting