The Medical Social Worker is responsible for preparing social histories of patients, and assessing their needs. They also provide casework to patients and their families that are having difficulty with social functioning as it affects their health, and aids in other processes in regards to social agencies.

Job Duties and Responsibilities

• Provides casework to patients and their families in accordance with the physician’s care plan
• Works to assist the physician and other health care providers in understanding any social or emotional factors related to the patient’s health in order to create a plan of care
• Assesses the patient and their family to prepare a social history to modify existing service, or to serve as a guide for changing the level of service
• Considers the patient’s financial situation as it relates to their medical needs, and seeks out financial assistance when deemed necessary to facilitate the most efficient recovery

Education and Experience

• Generally, a minimum of a Master’s degree in social work accredited by the Council on Social Work Education is required, though experience may take the place of some education in certain situations
• At least a year of experience in the health care setting is required
• A current license in the state of practice is required
• Some experience in home health care is preferred, though not required

The Manager of Clinical Operations is responsible for supporting daily activities of their team members in order to ensure all projects are completed on time, in budget, and in compliance with all standards. The Manager manages a team comprised of various roles, and serves as an important knowledge resource in their department.

Job Duties and Responsibilities

• Responsible for selecting, training, and developing a team comprised of CTAs, CRAs, or a mixture of roles
• In charge of staff time management, time off, and salary reviews
• Promotes quality and performance standards for clinical trial administration and works to ensure they are documented and understood by the entire team
• Works to ensure that billing rates are maintained and appropriate levels
• Acts as a liaison with other managers in order to assess staff allocation and identify team members available for potential studies
• Maintains staff allocation database
• Perform other duties as required

Education and Qualifications

• A Bachelor’s of Science or Bachelors of Arts degree in biomedical or a related field is required, or a nursing qualification
• Management experience with multi-center studies, including international studies
• Strong understanding of the principles of project management
• The ability to maintain employee confidentiality during interactions with staff
• Solid computer skills with a working knowledge of Windows and Microsoft Office
• Good oral and written communication skills, be able to communicate effectively in English
• Experience in utilizing a clinical trial management system

A Contract Negotiator in the health care field is responsible for the recruitment of physician and hospital service providers to sign agreements which are in accordance with all corporate and state guidelines.

Job Duties and Responsibilities

• Negotiates and executes contracts from physicians, hospitals, or other providers in accordance with all company standards to maintain and enhance provider networks while meeting or exceeding quality and financial goals
• Oversees all aspects of hospital and physician contracting as well as network contracting as assigned
• Participates in the recruitment of physicians who satisfy specific goals and objectives
• Gains support for network contracting activities by partnering across the organization to ensure implementation is completed in a timely manner
• Establishes contracts with hospitals, practitioners, clinics, and other facilities to accept patients with an agreed service price

Education and Qualifications

• A Bachelor’s degree in a healthcare related field is preferred
• Previous experience in a hospital or health care field preferred
• Excellent negotiating skills are a must
• Ability to make decisions quickly
• Strong knowledge of the managed care industry and its practices

The Contract Implementation Specialist is responsible for the creation, implementation, and maintenance of professional care contracts, and the professional provider fee schedules within the contracts with professional providers. A Contract Implementation Specialist is also responsible for the interpretation, translation, and completion of all processes related to creating and maintaining negotiated fees or rates. In charge of updating any applicable contract files, and provide timely responses in regards to any issues raised by clients.

Position Responsibilities

• Creation and maintenance of contract files
• Interpretation of internal and external contract documentation such as executed contracts
• Coordinate with internal departments to execute components of contracts like medical policies
• Implement updates and additions to the system
• Aid in the resolution of contractual discrepancies received via avenues like audit reports or reconciliation files
• Track completed work and request documents in all departmental areas
• Perform other duties as assigned

Qualifications and Education

• Strong understanding of managed care, delivery systems, and reimbursement
• Computer literacy with either a proficiency, or willingness to learn the Microsoft Office suite of apps
• Strong reading comprehension with attention to detail
• Excellent verbal and written communication skills
• Generally, a Bachelor’s degree in a Health Care related field is required

A minimum of a few years of related experience in a healthcare environment

The Community Outreach Coordinator is primarily responsible for providing the most up-to-date education and information on various services and programs to healthcare professionals like physicians, caregivers, and the general community. Strengthening relationships to ensure referrals, visibility, and program awareness is also an important responsibility of the Community Outreach Coordinator.

Job Duties and Responsibilities

• Manages and coordinates outreach events, health screenings, and other requests for organizations, businesses, and municipalities in order to attract patients
• Markets and promotes services and programs on a scheduled basis
• Strengthens existing relationships and cultivates new ones through working with existing physicians and new referring physicians alike
• Strategically reaches out to facilities for home care coordinator placement, referrals, and other marketing opportunities
• Coordinate professional presentations to community groups on educational topics
• Maintain the established business plan in regards to the development of relationships and contacts, resulting in increased fundraising, marketing, referrals, and overall community involvement

Education and Qualifications

• A Bachelor’s degree in Nursing or a related healthcare field is generally required, though experience may make up for some school
• Depending on the position, anywhere from 1-5 years clinical experience, and some experience assisting in fundraising may be required
• Excellent oral and written communication
• Ability to build and maintain positive relationships
• Competency with equipment and medical information pertaining to health screenings