We are looking for a skilled and experienced medical biller/collector who can effectively and consistently generate revenue through professional billing practices and proper and ethical collection efforts.

Duties

The medical biller/collector is responsible for preparing and submitting patient bills for both insurance and private pay. You will generally act as an intermediary between our patients and their health insurance carrier. You must maintain a high level of professionalism and adhere to all debt collection rules and regulations.

You will handle billing and collections, claim denials, patient accounts, and various administrative duties. All debt-related matters will be under your purview, and you will communicate regularly with insurance carriers and patients to pursue payments.

Specific job duties include the following:

• Insurance claim preparation and submission
• Billable claim determinations, corrections, and submissions
• Account processing
• Information analysis
• Authorization and diagnosis code verification
• Batch preparation for posting
• Prepare and run reports
• Oversee patient accounts
• Appeal claim denials
• Answer patient questions and advise them on their insurance coverage and benefits
• Establish repayment plans and arrangements with delinquent patients
• Contact insurance billing departments to address and correct billing errors and omissions

Requirements

The right candidate should possess the following skills and qualifications.

• Medical terminology
• Legal compliance
• Documentation skills
• Accounts receivable and payable skills
• Experience with medical billing software
• EOB knowledge
• Knowledge of multiple insurance plans, including Medicare
• Organization and attention to detail
• Excellent phone skills
• Exceptional negotiation skills
• Ability to work in a high-pressure environment
• High school diploma/GED
• College degree is preferred
• Prior medical billing and collection experience is required

If you believe you are right for this job, or have any further inqueries, please contact us at 407-478-0332.

A Medical Records Clerk works under immediate supervision and maintains patient files and statistics, responds to requests for medical records, and performs clerical duties. The right candidate will be a highly motivated person with an eye for details and the ability to get the job done with minimal errors.

Job Duties

Some various job duties that will be required of a Medical Records Clerk can include:

• Maintaining patient files and retrieving files for scheduled appointments
• Responding to requests for medical records and processing letters and reports
• Retrieving patient schedules from computer system, distributing lab reports to physicians, and materials to other departments.
• Photocopying records and documents for billing or legal services, sending and receiving information via fax machine, and answering phone calls.
• Keeping supervisor informed of problems or issues monitoring supplies needed

Education and Experience

• High school diploma or equivalent, with no experience required
• Three months of medical office experience preferred
• Knowledge of modern office equipment
• Interpersonal and human relations skills
• Organizational skills and telephone etiquette skills
• Ability to maintain records and files
• Ability to operate personal computer
• Ability to maintain confidentiality
• Ability to exert physical effort maintaining and distributing files

If this sounds like the perfect job for you, don’t hesitate. For any questions about this position, or if you would like to set up an interview, call us today at 407-478-0332.

Are you an organized people person who enjoys being the face of the company you work for? Our busy medical practice is looking for a dedicated professional to work the front office. We need a candidate who is friendly, personable, efficient, and reliable.

Typical Duties

You will greet and welcome patients and visitors in person and on the phone. Prompt, friendly service and client satisfaction are paramount. Your clerical duties may include appointment scheduling, patient account maintenance, collecting payments and insurance, filing, record keeping, and various other administrative support tasks as required.

The right candidate is sensitive to the varied needs of our patients and anticipates potential issues and challenges posed by a healthcare environment. You must also communicate well with our medical staff and keep us apprised of changes in patient schedules, circumstances, and any unique needs and requests.

It is essential to protect patient rights and confidentiality at all times and to follow strict policies and procedures related to patient care. You must have or obtain CPR certification within the first 90 days of employment.

Required Skills and Qualifications

A successful candidate should possess the following attributes and qualifications.

• Good telephone skills
• Excellent customer service skills
• Attention-to-detail
• Ability to multi-task
• Effective time management
• Computer knowledge to utilize programs, such as appointment scheduling software, MS Office, Excel, email, etc.
• Data entry skills
• Basic accounting skills
• High School Diploma/GED
• Prior medical office experience is preferred

If you think this job is the right fit for you, please contact us today at 407-478-0332.

A Non-Clinical Appointment Scheduler is assigned the task of filling open appointments in various facilities. The position may require you to work long hours or overnight shifts. Some on-call hours may also be required when other schedulers are out sick or on vacation.

In addition to managing the needs of the clients, filling appointment schedules and finding other consumers and clients to fill last-minute openings, a non-clinical appointment scheduler must be:

• Consistently on time for his/her shift
• Knowledgeable regarding scheduling software and be able to read scheduling charts
• Have excellent self-discipline
• Comfortable talking on the phone and able to persuade others to schedule an appointment with the businesses
• Know his/her way around office equipment
• Able to communicate with superiors in a timely fashion regarding any scheduling hiccups, cancellations, changes in appointments (e.g., customer/client has moved appointment up or back for “x” reasons), etc.
• Comfortable making cold calls to customers and/or clients at odd hours of the day.

An office administration degree is preferred, but comparable work experience may also be considered depending on the business and their needs. At least three to five years of experience in a similar position is also preferred, and in lieu of an administrative degree, more years’ experience is necessary.

Everyone who fits the job description and requirements is encouraged to apply. The employer is an equal opportunity company seeking to extend opportunities to those in need of a satisfying career. Benefits and salary are comparable to other positions in the local area.

A non-clinical billing clerk deals with accounts receivable from non-patients. Non-patients can include vendors who supply equipment and materials to the facility, food distributors who supply the cafeteria and contractors and agencies who provide temporary staff to the clinic.

In this position, you will:

1. Prepare and review bills for vendors and other non-patient sources.
2. Invoice accounts receivables from non-patient sources on a timely basis.
3. Follow up on past-due accounts from non-patient sources.
4. Provide information for monthly P&L and accounts receivable reports.
5. Enter and update approved vendor information in the clinic’s accounting database.

Requirements:

• Bachelor’s degree preferred but not required
• In-depth knowledge of the health insurance process
• Background in non-clinical or medical billing
• Basic computer skills and knowledge of Microsoft Office suite
• Ability to communicate effectively with peers and vendors

Although this position doesn’t require direct contact with the public, we still expect all of our office staff to dress and conduct themselves professionally and to practice good telephone and communication etiquette.

A non-clinical accounts payable clerk handles invoices and bill payments to vendors who fall outside of the medical arena, including vendors who supply utilities, food supplies, cleaning supplies, lighting fixtures, parking lot plowing and other such products and services.

To be successful in this position, a non-clinical accounts payable clerk will:

• Review invoices from vendors for accuracy and validity.
• Process payments and write checks for vendor invoices.
• Charge expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.
• Follow up on invoices that are expected, but haven’t been received promptly.
• Provide information for monthly P&L and accounts payable reports.
• Disburses petty cash, as needed, by recording the entry and verifying vendor documentation.
• Enter and update approved vendor information in the medical facility’s accounting database.

Qualifications and Education

• At least three years of experience with accounts payable, preferably in the healthcare industry.
• Associates/Bachelors degree in Accounting/Finance preferred.
• Knowledge of accounts payable practices and medical office procedures.
• Knowledge of coding and Group policies on accounts payable.
• Ability to examine documents for accuracy and completeness.
• Ability to work effectively with co-workers as a team member.
• Ability to communicate clearly.
• Additional appropriate education may be substituted for two years of accounts payable experience.

Although this position doesn’t require direct contact with the public, accounts payable clerks are expected to conduct themselves professionally in both their appearance and their behavior, especially when as it relates to telephone and communication etiquette.