Author Archives: erick.merced

Helping Candidates and Their Families

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At HealthCare Support, we think it is important to keep the bigger picture always in front of us. What are we really doing? We connect medical employers with excellent candidates seeking jobs. But even more fundamentally than this, we are helping candidates provide for themselves and their family. And, in many cases, this can be a life-changing thing. A job is no small thing — it affects every single aspect of your life.

What separates our firm from other recruitment agencies is that we never lose sight of what is most important in this business: the people. Our recruiters understand the difference a job can make to people, especially those with families, and they always remember that they are there to help find the best fit possible for their clients. With our team, you won’t be stonewalled as soon as you sign a job contract — we want to know how everything is going and if we can do anything to help you adjust to your new surroundings. At the end of the day, what matters most to us is shaping the futures of our candidates and their families.

Don’t take our word for it. Here are some testimonials from candidates with families who want to share what the HealthCare Support difference means to them.

“I am a single mom of a little girl, I had a job when Hanna reached out to me. I took a chance and with Hanna on my side, I took a chance for a better life for my daughter and me. With Hanna’s help I now have a full-time job making more money and a new apartment to call home. All because Hanna had a feeling and knew I could do it! I was just offered a permanent job with the company I am working for, but it wouldn’t be possible without Hanna’s hard work and belief in me! She walked side-by-side with me and I will be forever grateful for all she’s done for my family! Thank you Hanna from the bottom of my heart!”

  • Samantha R.

“I literally had no money and two kids at home with me. I was desperate for a job and that’s when you happened. I was totally without any confidence — didn’t trust my judgement, didn’t believe in myself, and felt worthless. If you hadn’t helped me with the interview, sent me those interview guides, gone over what I needed to think about and build up my confidence I would have never gotten the job. I so appreciate your help and professionalism. I just wanted you to know that your kindness truly helped me.

Thanks again John. You are great at your job and you make a difference. You are the best!!”

  • Kelly H.

“… I am a seasoned professional that has not had to be in the market for career opportunities in over a year. Having had some disheartening experiences in today’s market with limited human contact in the search, I was blessed to have had Ms. Ashley Greene reach out to me. I immediately felt that she is engaging, takes interest, and is recruiting from a place of true understanding from both the candidate and her client’s perspective. Ms. Ashley Greene has been encouraging, understanding, supportive, reassuring, and diligent with contact. She has invested in me and my career search and is demonstrative of what is necessary in this very important aspect in one’s life. It is rare to find the personal touch that Ms. Ashley Greene has given me. As a result, my resume and career options with HealthCare Support seem like it will be a most positive outcome! I can only imagine that if she is an example of the customer service and mission of your organization, there is true hope for those of us who value work ethics and want to be successful in a successful company and career.”

  • Desiree D.

These are just a few real-life stories of candidates we have helped find a home in the past. If you are currently looking for a job to provide for your family, HealthCare Support would love to assist you. To get started, please visit our website and search our Current Openings or Join Our Talent Network.

How to Prevent Common Nursing Mistakes

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The nursing profession is an extremely rewarding one. Nurses frequently interact with their patients multiple times a day and can see the results of all their hard work as they help get the sick and injured back to health.

Nevertheless, it can be stressful trying to stay on top of everything while still administering a high level of care. Understandably, nurses often feel a lot of anxiety about making mistakes because they can be so costly. However, if you are fully aware of the most frequent errors nurses tend to make, you will be prepared and recognize them before they happen. Here are some things you should do to avoid nursing mistakes while on the job.

Check and double-check medications

It is so easy to make a mistake involving a patient’s medication. In a busy hospital, you can easily lose track of who is supposed to take what. There are five key questions you should always ask yourself before administering medication:

  1. What kind of medication is it?
  2. What dose should it be?
  3. Who is it going to?
  4. When should it be given?
  5. How should it be given?

If you keep these in mind, you will never make a medication error.

Be aware of the mobility of patients

So many patients fall in a hospital. Many are weakened by illnesses, surgical procedures, or age, and nurses should check in with them frequently. Otherwise, they might try to get up and move around before they are ready and hurt themselves. Be aware of patients who might need extra attention or who seem to be the greatest liability to fall.

Wash your hands and clean your equipment

Infections can spread easily inside hospitals, nursing homes, and care facilities. Nurses can play a crucial role in limiting the spread of diseases by maintaining good hygiene before seeing each patient. Wash your hands after coming into contact with anything, and clean any equipment before and after using it.

Keep proper documentation

One of the most frustrating nursing errors is the failure to document care correctly. Some forget to do it at all, and others either put down inaccurate information or cut corners. Always strive to record as much as possible to ensure that your patients are getting the quality of care they deserve, and so that doctors can accurately monitor a patient’s progress.

Ask for help

If you aren’t qualified or comfortable doing something like lifting a patient who has fallen, don’t attempt the action on your own. Always ask another nurse to help so that you don’t cause any harm to patients. It is never the time to play the hero — the goal is patient care, and there’s no shame in asking for help if it means the safety of everyone involved.

Looking for a nursing job? The HealthCare Support team can find you the perfect fit. We love placing professionals passionate about healthcare in jobs around the country, from entry level candidates to top-level executives. To find out what openings we currently have, view our current openings.

Giving Back to Our Orlando Community

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At HealthCare Support, we strive to be one of the most trusted employment partners in our industry. But, we aren’t only concerned with the quality of services we provide to our clients – we also take pride in providing a great place for our employees to work and a culture that they want to be a part of. Indeed, one of our core missions is “Shaping futures for individuals and their families.”

Our employees have come to learn this firsthand, as well as all the health care professionals we place in jobs. However, we also think the same way about our community here in Orlando. We are in a great position to be a positive force in our local community, and our service-based culture extends into many volunteering efforts.

Throughout the year, our Internal Development Team rallies our employees around several charitable causes. One of our favorite things to do is participating in various races and walks to raise money. Just last month, we were able to raise $12,000 for the American Foundation for Suicide prevention at the “Out of Darkness Walk.” We also had the privilege of sending several volunteers to the Florida Citrus Sports 2018 “Feast on the 50” at the Camping World Stadium. There, our employees helped raise money for disadvantaged children in the community surrounding the stadium.

Another thing we love to do is collecting food and supplies for different drives. We participate annually in the A Gift for Teaching School Drive, rounding up boxes of necessary school supplies like crayons, notebooks, pencils, markers, and scissors for needy students. And, as Florida residents who understand the devastating effects of hurricanes, we raise hurricane relief supplies for those most in need whenever the situation calls. Most recently, our team collected essentials like diapers, toilet paper, paper towels, food, and clothing for those affected by hurricane Michael last year.

Every deal we make, every professional we recruit, and every new person we hire allows us to have more of an impact around us. If you are looking for your next job in the healthcare industry, let us help! To get in touch with us, you can call 407-478-0332.

“Dos and Don’ts” While Interacting with Patients

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For those in the healthcare industry, interacting with patients is likely a key part of what you do every day. Though some like nurses and general practitioners see more of the patient than surgeons or anesthesiologists, anyone involved with healthcare needs to have the interpersonal skills to relate to their patients. After all, the whole purpose of healthcare is to administer to the sick and injured, and the relational aspect is no small piece of that. Here are some things to do, and not to do, every time you meet with a patient.

Things to Do

  • Encourage the patient to speak – This will help them feel valued and involved. A patient isn’t merely a broken machine to be set right, but a human being requiring care.
  • Listen carefully – Listening when a patient talks shows that you genuinely are interested in what they are saying, and you might actually learn something important for their treatment.
  • Answer the question the patient asks – Don’t immediately disregard uninformed questions, but answer as best you can and then explain how you see things. This will make it feel more like a conversation and less like a lecture.

Things Not to Do

  • Use jargon – In all likelihood, your patient probably didn’t go to medical school, so drop terminology which would be meaningless to them. An oversimplified understanding is better than not understanding at all for a patient.
  • Steamroll a conversation – Don’t just show up, lecture the patient, and leave before they had time to process anything you said. This is a great way to ensure that your patient will leave confused and dissatisfied with you as their caregiver.
  • Include unnecessary information – Another way to cause confusion is to explain too much or answer questions they didn’t ask. Be as clear and concise as possible. Otherwise your patient might forget key things you said in the stream of over-information.
  • Make assumptions about the patient – When a patient begins telling you something about their feelings or symptoms, don’t cut them off before they finish because you think you know what is wrong. This is a great way to alienate your patient and you might even jump to the wrong conclusion.

Find Your Next Healthcare Job

HealthCare Support can help talented, passionate healthcare professionals find the perfect long-term or short-term job. Our professional network is vast, and our dedicated team can help place you in the ideal situation for your career. To learn more about our open jobs and services, please give us a call at 407-478-0332.

Signs of a Good and Bad Job Candidate

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Finding the right employee to fill an open position at your company can be tough. If it seems like over and over again you are hiring the wrong people, you may need some help with the hiring process. Specifically, you need to be able to pick up on positive and negative signs of a candidate during the interview process. This way, you’ll avoid the dreaded situation of figuring out you’ve hired the wrong person and having to start the search over again. Watch out for the following indicators of good and bad candidates for your next job opening.

Good Sign: They show excitement and zeal.

Bad Sign: They seem disinterested or even bored.

Paying attention to the candidate’s level of interest in the job is critical. Sure, some may be polished, seasoned interviewees who know how to fake it for a job offer. But, you will usually be able to tell in your gut after getting to know them better if they are truly excited to work with you. On the other side, it is a serious red flag if the interviewee seems like they’d rather be somewhere else.

Good Sign: They are punctual and prepared.

Bad Sign: They are late and ill-prepared.

Punctuality conveys that the candidate values your time and is thoughtful enough to plan ahead. A good candidate will have multiple hard copies of their resume, and their resume itself will be carefully constructed with perfect grammar and punctuation. If a candidate comes in without their resume, or it has typos and basic mistakes, it shows that they are not detail-orientated and lack focus. If you think you can overlook these things, remember that they will likely make similar mistakes after you hire them.

Good Sign: They ask thoughtful questions.

Bad Sign: They have no questions at all.

If the candidate is asking in-depth questions about your company, it shows that they have spent time thoroughly researching things before coming in. Even more so, it demonstrates that they have carefully considered what it would be like to work at your company and aren’t sending out applications all over the place. A candidate that has no questions for you at the end of the interview is likely one that isn’t actually interested in your company, but sees the job simply as a way to make money.

The hiring process can be tiresome, stressful, and costly, so let HeathCare Support help you fill open positions with the right candidates. Our team specializes in matching all manner of health care professionals to employers looking to hire. Call us today to learn about how we can assist employers at 407-478-0332.

Seasonal Health Risks

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It always seems like everyone gets sick right around and after the holidays, doesn’t it? This year, it’s even worse than normal since winter has been so mild throughout the country. Allergens have persisted since there hasn’t been a steady freeze in many regions. Couple this with the usual viruses and infections making their rounds, and it’s a recipe for a rough season of sickness. Here are some of the more common illnesses to watch out for this winter.

Winter Allergies

Normally, allergies are the worst when plants start to bloom again in the spring. But in places like Florida, people have been struggling with seasonal allergies through even December and January since it has been so warm. Symptoms include a runny or congested nose, sneezing, itchy and watery eyes, ear blockage, postnasal drip, and general sinus inflammation. Allergies are best treated with prescription steroid nasal spray, but over the counter medications can help as well.

Common Cold

The common cold gets its name because it is a year-round virus, but it is more easily spread in winter. That fact has nothing to do with the nature of the virus itself – it spreads faster because people spend more times indoors to avoid cold weather, so more germs collect inside. The symptoms of this virus are primarily upper respiratory issues, like allergies, but could carry with them, in addition, a sore throat or cough with a mild fever. There is no treatment for this illness, but over the counter medications can help you manage the symptoms.

Seasonal Influenza

In contrast to the common cold, influenza or the flu does spread more easily in cold conditions, which is why the winter is dubbed the “flu season.” Because of this, most healthcare professionals stress the importance of getting a flu shot to guard against catching the virus. More serious fevers, muscle aches, and fatigue accompany this virus, in addition to all the other symptoms of a common cold.

Norovirus

Perhaps the nastiest thing going around during the winter is the norovirus, commonly called the “stomach bug.” Contrary to popular opinion, diarrhea and vomiting symptoms aren’t due to the flu or influenza, but to the norovirus. It generally lasts 1-3 days, but an infected person is contagious for a few days after recovering.

HealthCare Support is a national recruiting firm which strives to link talented healthcare professionals with employers across the country. We don’t only serve clinical professionals – we help everyone in the medical industry find the right job. To learn more about our services for employers and individuals, give us a call at 407-478-0332.

Tips for New Nurses

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You’ve finally earned your nursing degree, passed the licensing test and landed your first nursing job. Congratulations! That’s no small achievement. However, as you are likely aware, the real working world can be somewhat different from the classroom. Below are just a few tips that will help you make that transition from student nurse to working nurse.

  1. Nurture your passion

    . Many nursing educators agree that having a passion for nursing is what sets the truly gifted nurses apart from the rest. As you develop your career never stop learning and seeking new ways to be your best. Be willing to put in the time and extra hours to excel.

  2. Learn critical thinking skills.

    No day is ever like another in nursing, and the best nurses are those who can adapt easily and “think outside the box.” Nurses need to be able to quickly evaluate a situation and see how it relates to the patient, his or her family and even to the community as a whole.

  3. Embrace new technology

    . Few industries have added more technology in the past decade as health care. Even as a brand new nurse, you’ll not likely be familiar with every way that new technology can make your job easier. From online training classes to apps that allow you to interact with patients, make sure to be open to these time-saving and beneficial new products as they are introduced.

  4. Develop mentoring relationships

    . The best way to learn about your new career is to tap into the hard-earned knowledge and experience of someone who has worked in your job for years. Look for more experienced nurses or nursing supervisors to take you under their wings. These people can be found at work as well as at networking events and within professional associations.

To learn more about succeeding in your new nursing position and to investigate other nursing employment opportunities, visit healthcaresupport.com.

How to Make a Good First Impression

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A career in healthcare offers many rewards: there is job growth and security with the US Bureau of Labor Statistics noting that the healthcare industry is projected to grow by 26% through 2022, not to mention the high earning potential due to the high demand and sensitivity of the job; as well as the ability to make a direct difference in the form of delivering quality healthcare to your patients. However, depending on the niche and the cost of entry, entering the industry can be very competitive. If you finally landed an interview with a potential employer or a recruiter, here’s how to prepare yourself and ace that interview.

It starts by getting on a recruiter’s radar. You will need to understand how recruiters function: recruiters get paid to find candidates not easily found by other recruiters or by competing companies. Start by investing in a quality LinkedIn profile, and investing in networking and forging authentic connections. Alternatively, you can invest in curating a professional blog that will describe your expertise in the healthcare industry, as well as pontificate about your shortcomings and how you were able to prevail. A public persona can position you as an authoritative figure in the healthcare industry and will attract the attention of potential recruiters.

Acing Your Interview

First impressions matter

You are very much well aware that you should wear professional attire to your interview. However, what matters is to how you approach the recruiter and how you answer their initial questions. When they ask to tell them about yourself, what they really are asking is: “are you qualified enough? Personable enough?” Make sure to keep steady eye contact and describe relevant experiences in your field. But also do not be afraid to add personal details. This is the time to show how your personality traits and life goals are assets and lend themselves nicely to your career path.

But do not become too familiar

Telling the interviewer more than they should know could be a fatal mistake. They want individuals who can process information and have a strong backbone while doing it. Remember that as a healthcare professional, you’re going to be placed in precarious, emotional, and highly charged situations through your career. Being too personable can be a detriment. Be friendly, but do not divulge into personal information during the interview. If you are not able to gauge familiarity, then follow the lead of the interviewer and mimic the demeanor of the person interviewing you.

Ask curious questions

When the interview concludes, many candidates will be asked if they have any questions — and unfortunately, most will answer with no, and nervously leave the room. It is imperative to ask questions and demonstrate an interest in the industry. Asking questions will also reveal if the workplace is the right place for you.

How to Stand out During an Interview

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As of September, 2018, there were more than six million Americans look for a job. And while there are at least that many job openings, many are in lower paying job sectors. To say that the competition is fierce for permanent, well-paying, career positions is no understatement. With so many applicants, it’s more important than ever to make yourself memorable (in a good way) after you’ve been chosen among the sea of job seekers to have an interview with the company you’re looking to join.

  1. Be polite and respectful

    While we agree that this should be expected of all applicants, the reality of today’s society is that not all people take the time to be polite and kind. Your demeanor counts and that note thanking the interviewer for his or her time could just be the small thing that sets you apart.

  2. Look professional

    Dress as if you already held the position you’re seeking (and not on a casual day). Your look will help the interviewer to envision you in the open position.

  3. Do your homework

    Again, every applicant should learn a little bit about the company they are looking to join, but many don’t take the time. Ask a few thoughtful questions that show you are interested enough to learn whether the company will be a good fit for you.

  4. Answer questions with examples

    When an interviewer asks you about what skills you’ll bring to the open position, answer with an example of what you’ve done in the past rather than a generic (an unsubstantiated) trait.

Job interviews are undeniably stressful, and the competition for most jobs is considerable. Make your time in front of the person doing the hiring count by being polite and respectful, dressing for the position, taking time to do your homework and trying to answer questions with examples rather than platitudes.

How to Write a Thank You Email Following an Interview

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Congratulations! You nailed that interview for your dream job. Rather than simply wait around to hear from your prospective employer, there are a number of proactive steps you can take post-interview to reinforce your interest in the position. One of the simplest and most effective ways is to say thank-you.

Why Say Thanks?

Most importantly, it’s common courtesy to thank someone for taking the time to meet with you. But it’s also an additional opportunity to put yourself out there and possibly impress your next employer. In a competitive job market, small things can make the difference between two equally qualified candidates.

Tips for Crafting an Effective Thank You Email

  • Don’t delay; send your thank you within 24 hours of your interview. HR decisions are often made quickly, and you’ll want to cement a good first impression as quickly as possible.
  • Send it to everyone who met with you, not just the lead interviewer. They all took the time; they should all be thanked. And you never know who will be in your corner should the hiring decision be made by committee. That said, avoid a group email and take the time to craft individualized messages.
  • Don’t be overly casual, but try to be friendly and positive rather than formal. If it’s appropriate, remind them who you are by touching briefly on a laugh or point of interest that came up during your interview.
  • If you promised to send additional information about yourself (social media profiles, an online portfolio, work samples) or some point of conversation shared during your interview, include links.
  • Gracefully, reiterate why you are the best person for the job.
  • Check for grammar or spelling – there should be no mistakes in your thank you note.
  • Be sincere. You are grateful for the opportunity to interview so express that clearly.

Writing thank you notes may be a dying art form, but real courtesy never gets old. Keep your post-interview thank you email brief, relevant and warm. That way, even if you don’t get the job, you’ll be leaving those who interviewed you with a great impression that may yield future opportunities.