A/R Insurance Rep
The A/R Insurance Rep will work with patients, insurance companies, and other third party payers to ensure accurate and timely payments for each patient’s account. The ideal candidate will be a great multitasker as they will also work with patients professionally to understand their account details; provide an accurate and timely response if there is any concern,; and provide a resolution if needed.
Job Duties:
- Generate patient statements daily
- Handle patient concerns and provide resolutions
- Ensure accurate payments to patient’s accounts by insurance companies or other payers
- Meeting collection goals and metrics
- Provide any needed reimbursements to appropriate payers
- Maintains confidentiality for patient accounts and the financial affairs of the healthcare facility
Job Requirements:
- High school diploma, GED, or equivalent
- Minimum 1 year experience in a clinical office
- Knowledge of payment and collection systems in the medical field
- Knowledge of computer use and Microsoft Office
- Ability to think critically and work in a fast paced, every changing environment
- Previous customer service experience preferred
- Basic knowledge of medical terminology preferred