Cash Poster

In a healthcare setting, cash posters are responsible for a variety of finance-related tasks. Working closely with third parties and patients, cash posters monitor balances, accept payments, and process refunds to reconcile outstanding balances. They provide consistent updates on the status of payments and answer patient questions regarding their accounts. Cash posters also aid other members of the billing and financial department of a healthcare facility with balancing cash reports and creating invoices.

Job Responsibilities                                                                                                         

Post payments from third parties, charge cards, health savings accounts (HSAs), and more

• Post payment denials
• Liaise with insurance companies and third parties
• Process refunds and adjust account balances
• Resolve payment inquiries
• Run transaction reports
• Create invoices

Qualifications and Skills

• High school diploma, GED, or equivalent experience
• Associate degree in a related field preferred
• 1+ years of experience in a similar role preferred
• Proficiency with word processing software