Provider Relations Specialist

Under the supervision of the manager of provider relations, a provider relations specialist fosters and maintains relationships with patient referral sources. To successfully nurture such relationships, professionals in a provider relations specialist role must possess strong sales, communication, and multi-tasking skills. Furthermore, provider relations specialists must have customer service experience that will help them to address and resolve any referral source concerns and complaints. 

Job Responsibilities

• Establish new provider relationships
• Negotiate referral source contracts 
• Evaluate contracts and report findings 
• Address referral source concerns 
• Answer, place, and return phone calls regarding referral sources 

Qualifications and Skills 

• High school diploma, GED, or equivalent experience 
• Bachelor’s degree in a related field 
• 2+ years of experience in a similar role  
• Proficiency with word processing software